It is advisable to refrain from communicating with the insurance provider of the other motorist. It is not uncommon to receive correspondence from the insurance provider of the other motorist. Nevertheless, it is advisable to refrain from engaging in direct communication with them, as they are not motivated by your best interests. Although they may appear empathetic and request your perspective, they will not hesitate to exploit your words in order to reduce the compensation.
If you receive a call from the insurance company, obtain their contact information. It is frequently advisable to inform them that you are unable to communicate with them without first consulting an attorney.